Algemene Voorwaarden

Book your holiday in the "Comtesse de Dordogne" domain with complete peace of mind
The estate is open all year round.

Terms and conditions of booking:
Reservations can be made via the booking engine on our website, by email or by telephone.
A deposit of 30% of the total amount must be paid at the time of your reservation on our website.
The reservation becomes effective only after reception of the 30% deposit within 7 days.
The balance must be paid on the day of your arrival.
Please specify at the time of booking how you wish to pay the deposit: cheque, bank transfer and credit cards accepted.
If you wish to pay the deposit by bank transfer, here are our bank details

Caisse Régionale du Crédit Agricole Charente Périgord
Le Bugue branch: SARL COMTESSE DE DORDOGNE 24620 Les Eyzies de Tayac
IBAN : FR76 1240 6000 2380 0140 5729 771
BIC : AGRIFRPP824


Capacity :
The present contract is established for a maximum capacity of persons. If the number of people indicated at the time of booking is exceeded (including babies), we reserve the right to refuse access to our gîtes and houses.

The rental price includes :
- The rental of the fully equipped house
-1 towel and 1 bath towel per person.
-Sheets (duvets with duvet covers and pillowcases).
-Unlimited access to the terraces, swimming pool, green areas, children's playground and picnic area with its fishing pond.
-Water, gas, electricity.
-Heating (cold periods)

The rental price does not include
- The tourist tax (approximately 1 to 2€/day and per person, depending on the house and the number of adults and children - To be paid on the spot on the day of your arrival)
Note: If you wish to know your tourist tax by using the official calculator issued by the tourist office of the "Vallée de l'Homme", please contact us at
http://pro.lascaux-dordogne.com/calculateur-de-taxe-de-sejour/

Deposit: (to be paid on the day of your arrival and returned within a week of your departure)
- Belle-Vie/Vue: 600€ - Panoramic: 450€ - Bon-Séjour/Repos: 350€ - Petite-Beune: 250€
Cleaning fee, one week or more: (mandatory)
- Belle-Vie/Vue : 120€ - Panoramic : 105€ - Bon-Séjour/Repos : 85€ - Petite-Beune : 65€

Possible supplements :
- Baby equipment: wooden cot and bedding, high chair: 35€ per stay.
Tenant's commitment at the end of the stay:
The cleaning of the houses and gîtes is the responsibility of the owner, however during the rental period and before departure, the tenant undertakes to:
-To put back in order all the furniture as it was found when entering,
-All bins must be emptied,
-Clean and tidy all kitchen equipment,
-Leave the fridge and dishwasher completely empty and clean,
-Report any damage to equipment that occurs during the stay.

Cancellation
The amounts and percentages of the conditions below, are to be paid by the clients, in case of cancellation.
Free cancellation up to 14 days before the arrival date.
30% of the reservation amount if less than 14 days, 50% if less than 7 days and the total amount if less than 4 days.
Cancellation due to Covid-19 restrictions:
Full refund of the deposit due to Covid-19 health restrictions if the cancellation (justified) occurs before 5 days of your arrival.

Cancellation by the owner :
The owner will refund the full amount paid to the tenant,

ANY STAY STARTED IS DUE IN ITS ENTIRETY  


Inventory of fixtures :

An inventory of fixtures is established on arrival, an inventory is found in the houses and gite, this inventory is the only reference in case of dispute.

Deposit or guarantee :
On the arrival of the tenant, the owner will ask for a deposit, the amount of which is indicated above. After the inventory of fixtures at the end of the rental period has been drawn up, this deposit is returned, less the cost of repairing the premises if any damage has been found.

Use of the premises :
The tenant must ensure the peaceful nature of the rental and use it in accordance with the purpose of the premises. All our houses and gîtes are "non-smoking" and the estate does not accept pets.

Insurance :

The tenant is responsible for any damage caused by him/her. He must be insured by a holiday insurance contract for these different risks.

EDITOR

Name or company name : COMTESSE DE DORDOGNE
Adress : 6 Avenue du Moustier, 24620 Les Eyzies-de-Tayac-Sireuil
Electronic adress : contact email here

Director of publication : COMTESSE DE DORDOGNE
Identification SIRET : 88098374700010